Frequently Asked Questions

How much does it cost to enter the awards?

Entry is FREE. By entering your company will have the chance to be shortlisted. If shortlisted your company will benefit from FREE news PR and social media coverage on X and Linkedin.

Which company facilitates the Awards?

The Credit & Collections Industry Awards is owned and facilitated by Credit Connect Media.

Credit Connect Media also runs the Credit & Collections Technology Awards.  Click here to view the background to these awards.

There are plans to run a Credit & Collections Think Tank event on the day before the awards. If you are interested in finding out more information on the Think Tank or Awards, then please call 01622 535075 or email: events@credit-connect.co.uk

How long will it take to enter?

The entry format has been designed so that submitting an entry is quick, easy and straightforward. Essentially most entries follow a case study format with a 500-word limit. Download the entry form to get a full understanding of the time required as each category is different. Companies can adapt in-house case studies as entries and also potentially enter with partners.

What is the format for the Awards?

At the first stage, entries are submitted and then reviewed by the judges. The shortlisted entries are then announced.

How are the entries judged?

A distinguished independent panel of experts will rate and rank entrants on how they perform against the Awards entry criteria. The winner is decided by the average ranking performance and average ratings out of ten. NOTE: Credit Connect does not Judge the Awards. Credit Connect collects the Judge’s feedback and offers Award’s Insight reports post-event to Finalists and Winners so that you measure performance and improve future technology and entries for this Awards. For more information on the unique insight report contact Credit Connect for more information.

Who can enter?

The awards are open to anyone company providing services for the United Kingdom (UK).

Entries can be completed by companies themselves or can enter with a Partner (e.g Credit Reference Agency and Creditor). If you are entering in partnership, please make sure they are the other partner is happy for you both to enter and mention their name in shortlists.

How do I enter?

Go to the Awards categories list and click on your favoured category. Download the entry form. Complete the entry form and return it within the set deadline.

What period do these awards relate to?

Unless otherwise stated in the specific subject criteria, the judges will be looking for outstanding examples of technological excellence over the past year.

Are collaborative entries accepted?

Yes. They are encouraged. If your entry relates to an initiative or project carried out in collaboration with another company then please include both company names.

If there is no lead company, to avoid multiple entries for the same project, please agree on who will make the submission on behalf of the group and outline this clearly on the form.

What makes these Awards different?

The Awards process and transparency of awards results data. These awards also emphasise the demonstration of best customer outcomes. The Awards is focused on providing a transparent outcome by using a unique Judging system. Company entrants can receive a bespoke report on how their entry performed and can use the report to enhance the technology offering or to review entry content (see our Awards report review for an example of the content). The Judging panel contains a vast range of experience across multiple sectors helping to provide true oversight when deciding the results.

Aren’t there too many industry Awards already?

Lots of industry Awards cross over and generate multiple winners for similar categories.

However, these awards have been launched as a FREE-to-enter event which can provide transparent results through our unique judging system which allows for judges’ feedback. The awards data is reproduced into graphs and charts and after each event we will produce an Awards review so the industry can understand why a person or company has won and why they stand apart from the other finalists, highlighting the people and companies who are focused on best customer outcomes. The Awards are focused on producing transparent results so you can be assured that your efforts in entering are not wasted. Contact the Credit Connect team to understand how your company can measure your Awards performance.

Can a sponsor enter the Awards?

Yes. The awards have been designed to be transparent, so if a sponsor wins then they will deserve it. Individual companies can potentially request a performance report in any category. A snapshot of the entry reports can be seen in the Awards review. Click here to read the review from our sister awards (Credit & Collections Technology Awards). In addition, Credit Connect as the event organiser does not sit on the judging panel so does influence who wins.

Can my company enter more than one product or service in one category?

Yes, but it is always best to adhere and align the entry details to the criteria set, to give your company the best chance of winning. The most entries a company can enter in a category is three this can take the form of a different product offering or a different partnership entry.

When does the process open for entries?

Click on the event categories tab and that will provide the latest deadline information

How will I know that my entry has been received?

Once you have submitted your entry you will receive an email confirming entry.  If you do not receive your confirmation email, please contact: awards@credit-connect.co.uk

When is the closing date for entries?

Click on the event categories tab, and that will provide the latest deadline information

Unofficially, there will be two additional weeks for online-only download, which will close at the end of February.

Can I get feedback on my entry?

Yes, unlike other Awards in this industry, Credit Connect can offer transparency to finalists and winners. ALL finalists can be told where they finished in the process fro FREE. If finalists and winners require additional information they can request a unique Awards Insight report for each entry (individual reports include an administrative cost). Contact the Awards team for more information.

Apart from industry recognition what else will the winner and finalists receive?

Winning companies will receive a trophy if there is a face-to-face ceremony. If the event is online then winners will receive an official Winners logo. Finalists and Winners can also request a certificate of recognition. Finalists and Award winners can also acquire a high-res Winners Awards logo and other Awards collateral which can help enhance and raise awareness of your their achievements. PR and marketing are also included for FREE. Extensive PR and social media coverage are also included. Companies will also be listed in the Hall of Fame section at a later date on the website and may even gain recognition through a future round-up of industry excellence. More details are available on request.

Contact: awards@credit-connect.co.uk for further details.

Is there an awards ceremony?

Yes.  Details will be announced soon.

If you are interested in attending the Awards or understanding more about sponsorship networking benefits, then please register your interest by emailing: awards@credit-connect.co.uk.

The Awards winners will be published online, further previews, reviews and updates have been announced on LinkedIn if your company is unable to attend.

How much does it cost to attend the Awards?

The price to attend the Awards ceremony is priced at an early bird rate for bookings received before March.

If you are interested in reserving at an early-bird special rate then email: events@credit-connect.co.uk to request further details.

What are my chances of winning?

You need to be in it to win it! Unlike other Awards in this sector, there is no obligation to attend the Awards presentation and you will not be hounded into attending an event if your company is shortlisted! So download and complete your entry form today and increase your chances of winning. Good luck!

Will the entry content and results be shared in the public domain?
The entry content is not shared in the public domain. As part of the entry for each award, it is recommended that you mention the clients you work with as that will help demonstrate the results. The entry content is only shared with the Judges. Judges indicate a conflict of interest before reviewing the entries. All Judges review the entries on a non-disclosure basis.
The entry winner is announced for each category at our annual awards ceremony.  Details relating to individual company placements within each category can be shared through Awards Company Insight Reports. The reports and their content are shared on request with individual companies and not publically.